Every product should
have great features
Brand personalized widgets.
It only takes a few quick style changes to make your widget fit
perfectly on your site.
Personalize your widget color, icon, position and prompts to make the widget your own.
Your user dashboard houses everything you need to engage your
visitors, track campaigns and follow-up on the latest
Gain insights into your webchat performance and create user segments to optimise engagement.
Embrace feedback and improve your customer service with pre and
post chat survey forms.
Capture vital info prior to chatting and optimise support by collecting valuable feedback after each conversation.
Create catchy campaigns to onboard, re-engage and support specific customer groups.
Create campaigns in a few simple steps and monitor performance. Re-engage customers with important updates, special offers and personalized messages.
See who's on your website and engage them in real-time; a warm
welcome makes all the difference!
ChatSupport saves every interaction, so you can recognize return visitors and pick up where you left off.
Proactively engage visitors with custom messaging via pop-up
Set a custom time delay for the widget to pop and catch users attention when they need your help most.
Every business should
use great products :)
How does live chat work?
Live chat software is used to support customers in real time through a chat window. Customers and agents can send instant messages to each other allowing the customer to get quick and easy support.
What are the features of ChatSupport?
With ChatSupport you can enable survey forms, view user data, send campaign messages, see real time visitors on your site, proactively start chats, trigger your widget to pop up on certain pages and much more.
Can I answer multiple chats?
Yes. You can answer up to three chats at the same time.
Can I add my team to the dashboard?
You can up to 20 team members for free! Your team has full access to all chat transcripts and history. You also can send attachments, leave notes for your team, transfer chats, and set agent permissions.
Can I white label my widget?
Yes. On any of our paid plans, you can remove the ‘Powered by ChatSupport’ branding.