Live Chat For Travel.
Live web chat for the travel industry
.Booking a holiday is a big decision. Travelers want to explore their options and discover the best packages.
.With live web chat, you can provide instant replies and guide your intrepid travelers to their next dream getaway.
Travel Agent Online Chat.
In the age of 24/7 shopping, travelers look to travel agents online for information, travel-related, and booking information at the click of a button. Support new website visitors and guide them on the path to purchase with proactive chat.
Customizable Widgets.
.Create custom widgets to match your brand colors and upload custom avatars to offer a more human approach to support.
.Set up dedicated chat widgets on different pages of your website. You can configure your routing to send chats from specific pages to specific agents.
.View all conversations between your agents and visitors to provide constructive feedback and consistently improve your on-site support.
Provide Instant Assistance.
.Avoid wait time. Enable your customers, visitors, international, and domestic travelers to get the help they want.
.Provide immediate live assistance 24/7 to travelers before they switch over to a competitor. Engage travelers and website visitors in a real-time conversation.
.Handle multiple chats at once and chat with many travelers at the same time.
Cut Down
On Customer
Acquisition Costs.
.Monitor website visitor activity from the comfort of your homes. Offer proactive support to help visitors find the best holiday.
.Connect with your visitors at the click of a button. Help customers make the best choices faster.
.Convert visitors to being loyal and longtime customers.
More Leads
More Conversion.
.Get more leads using the lead capture widget. Collect all critical traveler contact information needed for your marketing strategies.
.All lead information is saved and can be accessed anytime from your ChatSupport account. Reach back to leads using campaigns to send targeted and customized messages.
.Measure your campaign performance and improve your conversion strategies.
.Measure your campaign performance and improve your conversion strategies.
Convenience.
.Help travelers book tickets to their dream destination from the convenience of their living rooms. Switch from chat to video calling effortlessly when needed.
.Build trust with a face-to-face meeting from wherever you are. Easy to send and receive documents required for processing visas, booking a trip, and other travel-related items.
.All conversations are saved and can be downloaded and emailed.
Chat Overflow.
.Our team of experts is ready to answer chats from your website visitors. We help your website visitors get the help they need on your behalf.
.You can set it to route to us only when there is an overflow of chats. You can also request for us to answer all chats on your behalf.
.Our travel experts will engage your customers and offer the best engagement and help customers get the timely help they need.
Simple yet powerful.
Handle every engagement through one simple platform. See every on-site interaction through the ChatSupport Dashboard.