Customers who chat are 3x more likely to buy Customers who chat are 3x
more likely to buy

How It Works.

Connect with your website visitors instantly over Live Chat.

Connect with your website visitors
instantly over Live Chat

A support agent working with headphones A support agent working with headphones

Learn How ChatSupport Works.

Live chat Software for Website provides a method for more direct and personal interaction with customers, resulting in an increase in the likelihood that they will make the purchase. The need of the hour is instant and seamless communication. ChatSupport wants to join you on this journey by providing Chat Solutions for Customer Service. We can help you with setting up your Live chat widgets, capturing leads, and increasing your conversion rate.

Ready to take your first chat?
Setup Live Chat Software for your website.

Ready to take your
first chat? Setup Live
Chat Software for your website.

Proactive chat with chat assigned notice

.Start by signing up for a free live chat software account on https://chatsupport.co. It takes less than a minute, and it's completely free, there are no limitations on the number of users you can add or the number of chats you can take.

.Next step is to add chat to your website. A Javascript code will be emailed to you once your account is set up. Add the code to your website to install ChatSupport's live chat widget. Alternatively, we have a great support team that can do it for you.

.Now that you have added ChatSupport's Live chat widget on your website, you are all set up to take your first customer service chat. It's that easy, and you can achieve all of this in under 10 minutes.

Proactive chat with chat assigned notice

Customize your
Live Chat Widget.

Customize your Live Chat Widget.

Chatsupport widget color palette and style adjustments

.Live Chat Widgets deliver a great user experience making communication more personal and engaging. Visitors who engaged in a live chat customer service were almost five times more likely to buy than visitors who hadn't used the chat.

.We believe branding makes a website stand out. ChatSupport recognizes the importance of making a good first impression on your customers. Just add a unique live chat button to stand out and attract incoming leads who may want to start a conversation.

.ChatSupport allows you to customize your Live chat widgets to resonate with your website's colors and themes. You can also play around with colors and icons, and get a preview of what your chat widget would look on your website before you make a final decision.

Chatsupport widget color palette and style adjustments

Setup Chat Prompts.

New prompt customisation and settings

.Did you know that more than 60% of website visitors prefer proactive chats over cold calls and email? Be proactive, waste no time reaching out to chat with your website visitors with Chat Prompts. Invite your website visitors for a one on one live chat through a customized automated message. Through Chat Prompts, you can take the lead and help your customers before they even realize they need it.

.ChatSupport allows you to add chat prompts to specific pages on your website with a message relevant to the page they are on.

.You can configure how long you want to wait before your chat prompt appears, thereby giving your visitor some time to explore the website but not too long such that they leave the website before the chat prompt appears.

New prompt customisation and settings
20% increase in sales conversion via live chat

A study found that B2B companies who used live chat see on an average a 20% increase¹ in conversions! You can capture leads by enabling the pre-chat survey form before initiating the conversation.

Source: 1Marketing Power
Visitor detail view within the conversation

ChatSupport
Dashboard.

Visitor detail view within the conversation

.The ChatSupport Dashboard is the control center from where you can ensure your users have the best live chat experience. Right here, you can monitor everything regarding your live customer service.

.Configure business hours, adding team members, and skill-based chat routing here. Doing so will help plan out schedules, and set in place equal chat distribution.

.Want to know how many visitors are on your website? You can engage in real-time visitor monitoring and also find out which pages of your website your site visitors are engaging with the most.

We believe in simplicity and convenience.

Live chat has the highest consumer satisfaction rate at 92%2. We want to help you achieve this through ChatSupport. Our tool has got you covered in all aspects, and we are a freemium service - easy to set up and simple to use.

Source: 299firms
Live Chat account window on the desktop

Simple yet powerful.

Handle every engagement through one simple platform. See every on-site interaction through the ChatSupport Dashboard.

Get started
Live Chat account window on the desktop