Capture more
leads.

Never miss an opportunity to turn visitors into leads and leads into customers.

Offer 24/7
service.

Business and customer service is 24/7, make sure your website is too.

Build real
connection.

Give visitors the connection of talking to a real person, anytime.

How your supported chat solution works.

1
Choose your chat plan:

All our plans are based on the number of chats we answer on your behalf. You can upgrade or downgrade every month.

2
Customize your service:

Tell us how your team work and tailor your chat scripts to meet your business objectives.

3
Add Live Chat to your website:

Install in minutes, customize your widget, and let your agents start taking chats.

4
Take your customer service 24/7:

Enjoy round-the-clock lead capture and share the best leads directly with your team.

Capture every website lead and take your customer support 24/7 with a round-the-clock supported live chat service.

Find your perfect live chat plan now.

Offer 24/7 support to stand out from the competition

Be there at the right time, every time. Get back to them in seconds while your
competitors take days.

Be there at the right time, every time. Get back to them in seconds while your competitors take days.

chat widget and conversation chat widget and conversation
Blue desktop icon with downward arrow

Preview on your
website.

Image of desktop computer with ChatSupport logo
profile picture

Enter your website URL above to preview your website with the chat widget.

People love ChatSupport.

All ChatSupport customer reviews with rating and feedback Two ChatSupport customer reviews with rating and feedback

FAQs.

  • How much does your supported service cost?

    We offer a range of plans for different needs at various prices. All our plans start with a 30 day free trial so you can find the right plan that works for you.

  • Am I tied into a contract?

    No. All our contracts are on a rolling 30 day basis, so you’re never tied into a lengthy contract.

  • Can I still cover my own chats under the supported service?

    Yes. You can choose to handle your chats at any time. We’ll pick up the overflow chats you can’t answer, or answer chats when you’re offline. With all our plans based per chat, you’ll only be charged for the ones we answer.

  • How do I get my messages?

    We will send you an email everytime we answer a chat from one of your website visitors. You can see all your chat transcripts and lead information through the ChatSupport Dashboard. You can give other members of your team access to the Dashboard and assign different access levels. That means you can control who can take which actions through the Dashboard.

  • How do you know what to say to my website visitors?

    Yes. You can choose to handle your chats at any time. We’ll pick up the overflow chats you can’t answer, or answer chats when you’re offline. With all our plans based per chat, you’ll only be charged for the ones we answer.

  • How do I find out how many chats I need in my plan?

    We work with you to identify the best plan for your needs. You can choose any plan, but we’ll advise you based on website traffic, typical actions taken through your website and several other factors. Of course, you can adjust your plan every 30 days to ensure you’re getting the best value.