Add Live Chat to your Shopify storefront to improve conversions.
Supercharge your sales.
Respond to lead and customer inquiries in seconds to win more sales and improve client satisfaction.
Reduce cart abandonment.
Customers expect instant assistance; guide them to the point of purchase and say “see ya” to abandoned carts.
Recommend additional products and offer personalized discounts to boost your customer value.
People love ChatSupport.
Do I need a ChatSupport account to use the Shopify plugin?
Yes, you will need to sign up to ChatSupport to activate the plugin. If you are an existing ChatSupport customer, you can proceed to install and activate the plugin to add the widget to your site. New customers can create a free account here.
How do I add the ChatSupport plugin to my Shopify site?
You can add the ChatSupport plugin to your Shopify site by searching for it in the Shopify app store and selecting "Install app". You can view the complete set-up guide here.
Can I use ChatSupport on any type of website?
ChatSupport is supported on all web hosts either by adding the widget code to your website or integrating via one of our plugins.
I am logged in. How do I start?
Providing ChatSupport has been added to your Shopify website, simply change your status to available and begin assisting customers online.
Can I customize my widgets?
You can customize your widget's color scheme, icon, and position to give your Shopify visitors an on-brand experience.