Configure Proactive Chat Widget.

Invite your website visitors for a personalized interaction through ChatSupport’s proactive chat widget on your website. Configure the proactive chat widget to auto pop-up every time a visitor hits your website in a few simple steps.

Create your free ChatSupport account.

1. Go to Settings > Manage Widgets and choose a widget.

2. Click Widget Behaviour and then click +Add New under the Proactive Chat tab.

3. Customize the form fields in the create page and click Save to confirm changes.

Name of the Prompt: Visitors will see this name on the chat widget on your website.

Trigger URL: This proactive chat widget will appear when visitors land on this URL.

Prompt Message: The first message visitors will see on the chat widget.

Delay: Set a delay for the chat widget to pop-up once a visitor lands on your website.

4. The proactive chat widget will show up on the bottom right corner of your website.

Did you find this article useful ? No| Yes