How To Set Up An Email Campaign.

Create and send custom email messages to the segmented contact lists in your ChatSupport account at a scheduled time. Recipients can respond to you by clicking the reply button in the email.

Choose Campaign Type.

1. Go to Campaigns.

Campaigns menu button

2. Click New Campaign.

New campaign button

3. Choose Emails, then click Next.

Select email campaign type and click next button

Design Email Campaign.

You can always preview the final look of your campaign on your screen, even as you design it.

1. Set a Campaign Name.

Set your email campaign name

2. Enter a Subject Line for your email campaign.

Subject line for your email campaign

3. Select a FROM name.

Enter a from address for your email campaign

4.Click the +Add Content button under Campaign Content and type in your content.

Add content button in your email campaign setup

5.Click Next.

Next button in email campaign settings

Preview Email Campaign.

1. Type an email address in the Email field to preview and test your email campaign.

Enter email address field to receive a preview of your email campaign

2. Click the +Add more people button to add multiple recipients.

Add more people button to preview

3. Click Send.

Send button on preview section of your email campaign

Then click Next.

Publish Email Campaign.

Choose the recipient contact segments.

1. Click the drop-down menu and click on one or more segments to select.

Select contacts segment to send email campaign

2. Set a start and an end date for the campaign.

Date picker in email campaign

3. Click Publish.

Publish button on the email campaign settings

The email campaign is now live.

Did you find this article useful ? No| Yes