How to Set up an Announcement Campaign.
An announcement campaign appears as an announcement at the center of your website. The visitor or customer seeing the message will be able to respond to you by clicking the chat window.
1. Go to Campaigns.
2. Click New Campaign.
3. Choose Announcements, then click Next.
Design your campaign:
You can always preview the final look of your campaign on your screen, even as you create it.
1. Set a Campaign Name.
2. Select a FROM name.
3. Then, type in your campaign content.
4. Click Next.
Click the Run button to see a preview of this campaign. Otherwise, click Next.
Choose which recipient segments should receive this campaign.
1. From the Select Recipients dropdown, click on one or more segments to choose.
2. Set a start and end date for the campaign.
3. Click Publish.
The campaign is now live.