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All Topics Widget Support Articles

Widget Support Articles

New to ChatSupport. Discover the basics here.

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Getting Started 4
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Widget

Getting Started4
How to Install ChatSupport3
Widget9
Dashboard20
Overflow
Integrations3
Privacy & Security

Widget Support Articles

New to ChatSupport. Discover the basics here.

Overview of ChatSupport Widgets
The ChatSupport widget has three different types of configuration - Chat Widget, Proactive Chat Widget, and Lead Capture Widget. You can add a ChatSupport widget to your website in a few simple steps.
Written by ChatSupport Team Updated 3 weeks ago
Overview of ChatSupport Widgets
The ChatSupport widget has three different types of configuration - Chat Widget, Proactive Chat Widget, and Lead Capture Widget. You can add a ChatSupport widget to your website in a few simple steps.
Written by ChatSupport Team Updated 3 weeks ago
How can I set up a Lead Capture Widget for my Website?
Encourage visitors who are interested in your products/services to leave their contact information via ChatSupport’s lead capture widget on your website.
Written by ChatSupport Team Updated 3 weeks ago
How can I set up a Proactive Chat Widget for my Website?
A proactive chat widget lets your website visitors connect with your team and chat with them in real-time.
Written by ChatSupport Team Updated 3 weeks ago
Add ChatSupport Widget to Multiple Websites
You can add different ChatSupport widgets to different websites and manage them all in one place. Go to Settings > Manage Widgets > Add New.
Written by ChatSupport Team Updated 3 weeks ago
Can I change the color and avatars in my ChatSupport widget?
Configure the appearance settings of your ChatSupport widget with just a few clicks and preview the changes in real-time.
Written by ChatSupport Team Updated 3 weeks ago
Can I upload a custom profile picture in ChatSupport?
Yes. you can upload a profile picture. In the customization area under Widget Icon, click the camera icon to upload a picture from your computer.
Written by ChatSupport Team Updated 3 weeks ago
Can I whitelist a domain in ChatSupport?
You can whitelist a domain URL for the ChatSupport widget to appear on the website. Simply click the +Add to Whitelist link to whitelist more URLs.
Written by ChatSupport Team Updated 3 weeks ago
Can I assign multiple widgets to an agent?
Yes, you can assign multiple ChatSupport widgets to an agent so agents will receive chats from more than one widget.
Written by ChatSupport Team Updated 3 weeks ago
Can I assign and unassign widgets to a team member?
You can assign and unassign widgets to a team member to moderate chat routing. Only team members with Owner and Admin access can perform this action.
Written by ChatSupport Team Updated 3 weeks ago

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