Business Tips, How-to - 7 MIN READ

How Customer Segmentation Can Skyrocket Your Business

What is customer segmentation? Customer segmentation, also called client or consumer segmentation, is a marketing process that involves separating your customer base into groups of

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Features, How-to - 6 MIN READ

How In-App Messaging Can Boost Your Customers

What is in-app messaging? In-app messaging is a way to communicate with your customers while they are already engaged on your application or website. It’s

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Business Tips, How-to - 6 MIN READ

What You Need to Know About Customer Service Problem Solving

What is customer service problem solving? Have you ever had a problem with a product or service that was so frustrating, you contacted the company

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Business Tips, How-to - 7 MIN READ

The Ultimate Guide to Handling Angry Customers

Why is it important to handle angry customers? Regardless of the industry, whether it’s auto or travel, all businesses strive to create awesome products and

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How-to - 7 MIN READ

7 Core Practices to Increase Customer Loyalty

The importance of customer loyalty Customer loyalty is the foundation of all successful businesses no matter what industry they’re in. The reason is simple: the

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How-to - 6 MIN READ

What is Average Order Value (AOV)? Definition, How to Calculate & Essential Tips

What is Average Order Value (AOV)? Average order value indicates the average amount a customer spends every time they place an order. Your company’s AOV

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