Customers - 6 MIN READ

5 Proven (& Simple!) Ways Your Business Can Increase Customer Value

Customer value definition Customer value is not so much a metric as it a way to describe as an emotional bond established between a customer

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Customers - 5 MIN READ

Lead Response Time – What It Is & Why This Can Make or Break Your Business

What is Lead Response Time? Lead response time is the average time that sales teams take to follow up with a prospect after an initial

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Customers - 7 MIN READ

7 Types of Customers, What They Want, and How to Convert Them

How should your business handle different types of customers?  If you find that you’re getting more traffic than sales on your ecommerce website and you’re

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Customers - 8 MIN READ

Live Chatting Script Examples & Phrases to Use for Great Customer Service

​​The Benefits of Live Chat  Live chat enables your team to speak directly to your customers in real-time via a chat widget. It’s also possible

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Customers - 5 MIN READ

5 Simple Customer Acquisition Strategies Businesses Can Leverage Today

Mahatma Gandhi once said, “A customer is the most important visitor on our premises. He is not dependent on us.

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Customers - 7 MIN READ

10 Essential Live Chat Best Practices for Excellent Customer Support

Live chat refers to a real-time online communication channel that can be used to connect with prospective and current customers.

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Customers - 5 MIN READ

Customer Service vs Customer Experience: What’s the Difference?

Did you know that the majority of Americans have decided against making a purchase because of a negative customer service experience?

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Customers - 5 MIN READ

Digital Engagement: 5 Easy Ways to Increase Customers

Digital engagement is a crucial ingredient to business success. Digital engagement is the process of interacting with your audience online to build long-lasting relationships. 

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