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Customers - 5 MIN READ

5 Simple Customer Acquisition Strategies Businesses Can Leverage Today

Mahatma Gandhi once said, “A customer is the most important visitor on our premises. He is not dependent on us.

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Services - 3 MIN READ

Do I Need A Chat Agent For My Website?

The buyer’s journey has slightly shifted in recent years. Today, over 50% of customers are more likely to purchase on websites that have a live

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Business Tips - 6 MIN READ

Lead Response Time – What It Is & Why This Can Make or Break Your Business

What is lead response time? Lead response time is the average time that sales teams take to follow up with a prospect after an initial

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Business Tips - 3 MIN READ

How Online Chat Software Is Reshaping The Sales Process

Instant messaging is fast becoming the most widely used means of communication. So, it comes as no surprise that consumers are increasingly showing a preference

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How-to - 7 MIN READ

8 Simple Tips to Improve Website Navigation for your Visitors

What is website navigation? Website navigation refers to the process by which website visitors explore and interact with your website. Why is website navigation important?

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Business Tips - 3 MIN READ

How a Live Chat Widget Transforms the Client-Customer Relationship

Business leaders understand the importance of establishing and maintaining strong customer relationships for sustainable success. They also understand the challenges involved in achieving this —

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Business Tips - 3 MIN READ

The Art of Talking to Customers Using Chat Software

Business communication has changed significantly over the past decade. Today’s consumers and businesses expect speed and convenience. And as the fastest and easiest communication tool

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Business Tips - 3 MIN READ

How to Bring More Traffic to Your Live Chat Website

Investing in a quality website, which integrates best-in-class features and functionality, is only the first step to driving more revenue online. You will also need

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Services - 3 MIN READ

Should You Get a Live Chat App for Your Business?

You’ve likely been hearing about all the benefits a live chat app can deliver but still aren’t sure what to make of it all. We

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Business Tips - 3 MIN READ

How to Add Live Chat Support to Your Website

Did you know that 75% of today’s customers prefer live chat support to any other channel of communication? What’s more, 44% of online shoppers say

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Business Tips, How-to - 7 MIN READ

How Customer Segmentation Can Skyrocket Your Business

What is customer segmentation? Customer segmentation, also called client or consumer segmentation, is a marketing process that involves separating your customer base into groups of

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