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Customers - 5 MIN READ

5 Simple Customer Acquisition Strategies Businesses Can Leverage Today

Mahatma Gandhi once said, “A customer is the most important visitor on our premises. He is not dependent on us.

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Services - 7 MIN READ

What is Live Chat? Everything You Need to Know About Live Chat Software

What is Live Chat Support? A live chat service is more than a one-on-one, real-time conversation with a prospect or customer. It’s a support channel

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Business Tips - 6 MIN READ

Customer Attrition: Definition & Tips on How to Reduce Customer Churn

What is customer attrition? Customer attrition is the technical term for when a business loses customers. Most customers of any particular business will not remain

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How-to - 7 MIN READ

What is Average Order Value (AOV)? Definition, How to Calculate & Essential Tips

What is Average Order Value (AOV)? Average order value indicates the average amount a customer spends every time they place an order. Your company’s AOV

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Features - 6 MIN READ

What is Low Code? A Short Guide to Low Code Application Development

What is low code? How does it differ from no code? Low code software development is ideal for those who are not as tech-savvy, but

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Customers - 5 MIN READ

5 Simple Customer Acquisition Strategies Businesses Can Leverage Today

Mahatma Gandhi once said, “A customer is the most important visitor on our premises. He is not dependent on us.

... read more.
Business Tips - 4 MIN READ

Top Benefits of Live Chat Your Business Can’t Ignore

mers prefer live chat support over any other channel? Live chat is a website feature that allows visitors or prospects to speak with a customer service agent in real-time.

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Customers - 7 MIN READ

10 Essential Live Chat Best Practices for Excellent Customer Support

Live chat refers to a real-time online communication channel that can be used to connect with prospective and current customers.

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Business Tips - 6 MIN READ

How to Get Leads Online: 7 Easy and Effective Ways

Lead generation is the process of capturing interested prospective customers and introducing them into your sales funnel.

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Business Tips - 3 MIN READ

How 24/7 Live Chat Support Can Help You Capture More Leads

Live chat support has emerged as a vital tool for customer engagement. In fact, 44% of online consumers say it’s one of the most important

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Customers - 5 MIN READ

Customer Service vs Customer Experience: What’s the Difference?

Did you know that the majority of Americans have decided against making a purchase because of a negative customer service experience?

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