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Customers - 5 MIN READ

5 Simple Customer Acquisition Strategies Businesses Can Leverage Today

Mahatma Gandhi once said, “A customer is the most important visitor on our premises. He is not dependent on us.

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Features, How-to - 6 MIN READ

How In-App Messaging Can Boost Your Lead Intake

What is in-app messaging? In-app messaging is a way to communicate with your customers while they are already engaged on your application or website. It’s

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Business Tips, How-to - 6 MIN READ

What You Need to Know About Customer Service Problem Solving

What is customer service problem solving? Have you ever had a problem with a product or service that was so frustrating, you contacted the company

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Business Tips, How-to - 7 MIN READ

The Ultimate Guide to Handling Angry Customers

Why is it important to handle angry customers? Regardless of the industry, whether it’s auto or travel, all businesses strive to create awesome products and

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How-to - 7 MIN READ

7 Core Practices to Increase Customer Loyalty

The importance of customer loyalty Customer loyalty is the foundation of all successful businesses no matter what industry they’re in. The reason is simple: the

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Business Tips - 6 MIN READ

What is Asynchronous Messaging? Definition, Examples, and More

Did you know that, collectively, Americans spend up to 900 million hours (that’s more than 100 years!) on hold every year? With asynchronous messaging, customers

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Customers - 6 MIN READ

5 Proven (& Simple!) Ways Your Business Can Increase Customer Value

Customer value definition Customer value is not so much a metric as it a way to describe as an emotional bond established between a customer

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Customers - 5 MIN READ

Lead Response Time – What It Is & Why This Can Make or Break Your Business

What is Lead Response Time? Lead response time is the average time that sales teams take to follow up with a prospect after an initial

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Customers - 7 MIN READ

7 Types of Customers, What They Want, and How to Convert Them

How should your business handle different types of customers?  If you find that you’re getting more traffic than sales on your ecommerce website and you’re

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Business Tips - 6 MIN READ

What is a Widget on a Website? Overview & Benefits

What is a website widget? A website widget, sometimes called a “web widget” or simply “widget,” is a software app that can be embedded into

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Business Tips - 7 MIN READ

How to Increase Online Sales: 10 Easy Ways for eCommerce Businesses to Boost Sales

Ecommerce, short for electronic commerce, is any transaction that uses the internet to exchange money for goods or services. As technology grows, eCommerce is quickly

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