Business Tips - 6 MIN READ

What is Asynchronous Messaging? Definition, Examples, and More

Did you know that, collectively, Americans spend up to 900 million hours (that’s more than 100 years!) on hold every year? With asynchronous messaging, customers

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Business Tips - 6 MIN READ

What is a Widget on a Website? Overview & Benefits

What is a website widget? A website widget, sometimes called a “web widget” or simply “widget,” is a software app that can be embedded into

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Business Tips - 7 MIN READ

How to Increase Online Sales: 10 Easy Ways for eCommerce Businesses to Boost Sales

Ecommerce, short for electronic commerce, is any transaction that uses the internet to exchange money for goods or services. As technology grows, eCommerce is quickly

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Business Tips - 6 MIN READ

Customer Attrition: Definition & Tips on How to Reduce Customer Churn

What is customer attrition? Customer attrition is the technical term for when a business loses customers. Most customers of any particular business will not remain

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Business Tips - 4 MIN READ

Top Benefits of Live Chat Your Business Can’t Ignore

mers prefer live chat support over any other channel? Live chat is a website feature that allows visitors or prospects to speak with a customer service agent in real-time.

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Business Tips - 6 MIN READ

How to Get Leads Online: 7 Easy and Effective Ways

Lead generation is the process of capturing interested prospective customers and introducing them into your sales funnel.

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Business Tips - 3 MIN READ

How 24/7 Live Chat Support Can Help You Capture More Leads

Live chat support has emerged as a vital tool for customer engagement. In fact, 44% of online consumers say it’s one of the most important

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Business Tips - 7 MIN READ

How to Use Ecommerce Conversion Optimization to Increase Sales (13 Effective Strategies)

Conversion optimization is the process of improving the purchase experience for customers on your ecommerce website.

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Business Tips - 6 MIN READ

7 Powerful Tactics for an Effective Ecommerce Strategy

Did you know that the ecommerce industry was worth $10.3 trillion in 2020? With a growth rate of 14.7%, this number is projected to reach $27.15 trillion by the year 2027. 

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